Privacy Protection Notice
Wave Cycle Mutual Funds has always been committed to protecting the privacy of all client personal information that we collect and maintain in the course of carrying on our business. We are pleased to provide you with our Privacy Protection Notice which describes how we collect, hold, use and, when needed, disclose your personal information when we do business with you and your financial advisor. This notice adheres to the Personal Information Protection and Electronic Documents Act (Canada) and similar provincial privacy legislation. Please read this notice and contact us through one of the means listed at the end of the document if you have any questions.
1. Client Record and Personal Information: The personal information collected about you for the purposes identified in this Privacy Protection Notice is held in a record called the “client record”. The personal information in your client record may include your name, address and telephone number, social insurance number, birth date, account holdings, and the name, address and social insurance number of your spouse and beneficiary. Depending on the investment or service you request, additional personal information may be held in your client record. For example, if you have established a pre-authorized payment plan, your financial institution account number is also held in your client record.
2. Providing Your Information to Wave Cycle: When you or your financial advisor complete an application form or otherwise open an account with Wave Cycle, you are providing personal information to Wave Cycle, including, where applicable, personal information concerning your spouse and beneficiary, in order to:
A. make an investment;
B. provide instructions to Wave Cycle about an investment you have already made; or
C. receive information related to an investment you have made.
Wave Cycle collects this personal information, holds it in your client record, uses it, and, when needed, discloses it for the purposes identified in this Privacy Protection Notice.
3. Collecting, Holding, Using, and Disclosing Personal Information in Your Client Record: Wave Cycle may collect, hold, and use the personal information in your client record as well as collect personal information from and disclose personal information to the third parties identified below for the following purposes:
A. identifying you and ensuring the accuracy of information contained in your client record;
B. establishing and administering your account, determining, maintaining, recording, and storing account holdings and transaction information in your client record;
C. executing transactions with or through Wave Cycle including transferring funds by electronic or other means;
D. providing you and your financial advisor/dealer with investment account statements, transaction confirmations, tax receipts, financial statements for the investments that you have made, proxy mailings, and other information which you or your financial advisor/dealer may request as needed to service your account;
E. requesting your views on Wave Cycle in order to improve our service to you;
F. informing you of Wave Cycle products and services;
G. furthering our own business interests including collecting a debt owed to Wave Cycle;
H. meeting legal and regulatory requirements; and
I. verifying information previously given by you with any other organization when necessary for the purposes provided in this Privacy Protection Notice.
4. Third Parties:
A. Wave Cycle may collect your personal information for the purposes identified in this Privacy Protection Notice from third parties such as your financial advisor/dealer, other financial institutions and mutual fund companies, and from third parties who represent that they have the right to disclose the information.
B. Wave Cycle may transfer your personal information for the purposes identified in this Privacy Protection Notice to our service providers, such as account statement preparation and mailing companies, courier companies, imaging companies, and document storage companies. When Wave Cycle transfers personal information to our service providers, we ensure by contractual means that the transferred personal information is used only for the purposes for which the service provider is retained.
C. Wave Cycle may disclose your personal information to third parties where required by law, such as disclosure for tax purposes to the Canada Revenue Agency.
D. Wave Cycle may disclose your personal information for the purposes identified in this Privacy Protection Notice to third parties such as your financial advisor/dealer and other financial institutions and mutual fund companies. If you wish to withdraw consent to the continuation of this type of information sharing or discuss the implications of such withdrawal, please contact us through one of the means listed at the end of this notice. Your decision to withdraw consent may prevent Wave Cycle from providing products and services to you because the disclosure to third parties is a necessary part of making the product or service available to you.
5. Using Your Social Insurance Number: Wave Cycle is required by law to use your social insurance number when submitting tax reports to the Canada Revenue Agency and may provide it to third parties engaged to provide income tax reports. Wave Cycle also uses your social insurance number as a unique identifier, to avoid duplication (so that, for example, you do not receive duplicate mailings or get charged the same fee twice) and to ensure that we are aware of all of your holdings (for example, for purposes of determining whether your total holdings exceed a required threshold).
6. Employees and Agents Who Have Access to Your Client Record: Wave Cycle employees and agents may have access to your client record provided they have a specific need to know in connection with the purposes identified in this Privacy Protection Notice. Access is permitted only to the extent necessary for such purposes.
7. Location of Your Client Record: Your client record is kept in electronic or paper format at Wave Cycle offices in Kentville, Nova Scotia. Your client record may be transferred to other locations for disaster recovery purposes.
8. Right to Access and Rectify Personal Information: Under the Personal Information Protection and Electronic Documents Act (Canada) and similar provincial privacy legislation, you are entitled to access, through a written request, the personal information contained in your client record. You may verify this personal information and request that any inaccurate information be corrected. Please contact us through one of the means listed at the end of this notice. You may also send an email to info@wavecyclefunds.com
9. Changes to Your Personal Information: Please inform Wave Cycle promptly of any change in the personal information that you have provided by contacting us through one of the means listed at the end of this notice. Wave cycle appreciates your business and promises to handle your questions or input regarding personal information in a prompt and courteous manner.
Resolving your questions or concerns about the treatment of your personal information please take the following steps:
1. Your question or concern may be easily resolved by contacting Client Services:
info@wavecyclefunds.com
p 1-866-510-WAVE (9283) or 902-365-WAVE (9283)
f 902-365-3070
2. If after contacting Client Services and your question or concern has not been resolved, you may contact the Office of the Privacy Commissioner of Canada or the Office of your provincial Privacy Commissioner if you are resident in Quebec, Alberta, or British Columbia.
• Office of the Privacy Commissioner of Canada www.privcom.gc.ca
• Commission d’accès à l’information du Québec www.cai.gouv.qc.ca
• Office of the Information and Privacy Commissioner of Alberta www.oipc.ab.ca
• Office of the Information and Privacy Commissioner for British Columbia www.oipc.bc.ca
